Privacy Policy

Privacy Policy and treatment of personal data

The privacy policy is responsible for establishing the way in which personal data will be managed on this website. To do this, it is essential that you read and accept before continuing to sail.
Document revised 16/05/2018.
bambusa.es is a trademark, whose business name is Isaac González Pérez and its VAT number: 36137107-J.
One of the values with which we are identified is transparency, which is why we want you to know from the beginning, the privacy to which your data will be subjected. Throughout this privacy statement we will explain to you what data we collect from our visitors and how we use it.
Therefore, we invite you to read each of the terms carefully before providing us with your personal data on our website.
Any person over 13 years of age may register at bambusa.es without the prior consent of their parents or legal guardians.
Children under 13 years of age must have the consent of their parents or legal guardians in order for us to use their personal data.
Under no circumstances will data be required from a child under 13 years of age with reference to the professional or economic situation or the privacy of other family members without their prior consent.
If you are under 13 years of age and are on our website, without the consent of your parents or guardians, you should not register as a user.
On our website we respect and care for all personal data of our users and as a user that all your rights are secured. We work daily to create a safe space, which is why we want to make you aware of our principles regarding your privacy:
We never ask for personal information that is not strictly related and necessary to provide the service you request.
We never share personal information about our users with anyone unless it is to comply with the law or if we have express permission.
We will never use your personal data for any purpose other than that mentioned in this privacy policy.
It should be noted that this Privacy Policy may be altered depending on legislative requirements or self-regulation, so we recommend that you visit this section frequently. These terms shall apply in the event that a user freely chooses to fill in a form in which personal data is collected.
In bambusa we have adapted this website to the requirements of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), and to Royal Decree 1720/2007, of 21 December, known as the Regulations for the development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for the use of your personal data

Identity of the person in charge: Isaac González Pérez Pérez
Trade name: bambusa.es
NIF/CIF: 36137107-J
Address: Rua Barxa, 18 – 36350 Nigran (Pontevedra)
E-mail: info@bambusa.es
Activity: Wood and cork trade, design and installation of structures.
In accordance with the General Data Protection Regulations, all the personal data that you provide us with in the forms on our website will be treated as “Web users and subscribers”. For this use of our users’ data, we will implement all the technical and organizational security measures established in current legislation.

Principles we will apply to your personal information
In the processing of your personal data, we will apply the following principles, which are in line with the requirements of the new European data protection regulation:

Principle of legality, loyalty and transparency. At all times we will ask for your consent to the use of your personal data for one or more purposes of which we will inform you in advance with complete transparency.
Principle of data minimization. The data requested will only be those strictly necessary.
Principle of limitation of the storage period. All data collected will be stored for the time necessary for the purposes requested and depending on the purpose we will inform you about the storage period. In the case of subscriptions, we will periodically review the lists and remove those users who have been inactive for a considerable period of time.
Principle of integrity and confidentiality. Your data will be used in a way that guarantees its security and confidentiality. We undertake to take all necessary precautions to prevent unauthorized access or misuse of your user data by third parties.

How did we obtain your data?
The personal data we process on bambusa.es comes from:
Contact form/service request
User registration on the bambusa.es web platform

What are your rights when you give us your details?
Anyone has the right to corroborate the verification of whether bambusa.es is making use of their personal data concerning them or not. For this reason, all persons concerned shall be entitled to:
Request access to personal data relating to the data subject.
Request its correction or deletion.
Request limitation of your treatment.
Oppose treatment.
Request data portability.
Thus, data subjects may access their personal data and request the amendment or deletion of inaccurate data, if the data are no longer necessary for the purposes for which they were collected.
In specific circumstances, users may request a restriction on the processing of their data. In this case, this website will only keep them for the exercise or defense of claims.
On the other hand, in specific circumstances and for reasons related to their particular situation, users of this website may object to the processing of their data. With what bambusa.es will stop dealing with them, except for compelling legitimate reasons, the exercise or defense of possible claims.
As a data subject, you have the right to receive the personal data you have provided us with in a structured, commonly used, machine-readable format and you may transmit it to another data controller at any time:
Treatment is based on consent.
The data have been provided by the person concerned.
Processing is carried out by automated means.
In the event that you decide to exercise your right to data portability, you will be entitled to have the data transferred directly from data controller to data controller where technically possible.
As a data subject, you will also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if it considers that the processing of personal data concerning you infringes the Regulation.

For what purpose do we process your personal data?
When a user enters our website to comment on an article, register or make a contract, you provide us with the personal information for which we are responsible.
This information may include personal data such as: IP address, name, physical address, e-mail address, telephone number and other information.
By providing this information to us, you are consenting to the collection, use, disclosure, management and storage of this information by bambusa.es only as described in the Legal Notice and this Privacy Policy.
From bambusa we have different systems for capturing personal information and processing the information that our users provide us with for the different purposes of each type of capture (forms):
Contact form / request for services: We request the following personal data: Name, Surname, Company, Web, Phone and Email, to respond to the requirements of users of bambusa.es. For example, we may use this data to respond to your request and answer any doubts, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms of the contract. Please note that the data you provide will be located on servers managed by bambusa.es, these servers are located in the company Dinahosting (supplier of bambusa.es within the EU.
User registration form: Users provide us with the following personal data: Name, Surname, Email, Mobile. Data required to register as a user of the bambusa.es platform
Newsletter subscription form: In this case, we request the following personal data: Name, Email, to manage the list of subscriptions, to send newsletters, promotions and special offers, provided by the user when making the subscription. Within the website there are several forms to activate the subscription. The electronic bulletins or newsletters are managed by bambusa.es. Please note that the data you provide will be located on servers managed by bambusa.es these servers are located in the company Dinahosting (supplier of bambusa.es) within the EU.
There are other purposes for which we use your personal data:
To ensure compliance with the terms of use and applicable law. This may include the execution of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
As a support element to improve the services we offer.
Non-identifying data is also collected from cookies that are downloaded to the user’s computer when browsing our website.
For the management of SS. Therefore, bambusa.es, having a presence in social networks, can make use of the data of the people who become followers in its official pages, which will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and accepted previously by the user of bambusa.es. Having said this, all data will be processed for the purpose of correctly managing your presence on these social networks, reporting on the activities, products or services of bambusa.es, as for another purpose that is collected in the regulations of the social network in which the data have been collected. And under no circumstances will we use social network fan profiles to send individual advertising.
In accordance with the provisions of the General European Data Protection Regulation (RGPD) 2016/679, Isaac González Pérez (bambusa.es), whose registered office is at Rua Barxa, 18 36350 Nigran (Pontevedra), will be responsible for processing the data corresponding to Users of the website and subscribers.
That said, bambusa.es does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future, nor will it transfer them to third parties without prior consent. However, on certain occasions, collaboration with other professionals may be carried out, in which cases consent will be required from the users, informing them of the identity of the collaborator and the purpose of the collaboration, and it will always be carried out under the strictest security standards.

Remarketing
The remarketing functionality allows us to reach people who have visited bambusa.es before and to associate a specific audience to a specific message. It is therefore a method of getting users who have visited our site to do so again.
As a user of bambusa.es I inform you that we are currently gathering information for this remarketing function on our website.
All the information we collect through Facebook cookies is available to you and you can find out what information we collect through these cookies in the following Facebook service privacy policies.
If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through Google Ad Settings. This type of service allows you to interact with social networks or other external platforms directly from the pages of this website.
Therefore, the interactions and information obtained by our website will always be subject to the user’s privacy settings on each social network. And if a service is installed that allows users to interact with social networks, it is possible that, although users do not use the service, it may collect web traffic data relating to the pages on which they are installed.

Facebook ads
In bambusa.es we use Facebook ads. It is a Facebook hosted advertising platform that allows us to create campaigns and ads. When generating an ad, you can segment the audience by:
Place
Demographic data (age, sex, etc.)
Interests (activities, hobbies, etc.)
What they buy online and through other channels
Etc
The data collected by these platforms are subject to the privacy policy from the moment the user provides their data in the form on our website to join the newsletter subscriptions and will never be used this information from Facebook for any purpose other than the aforementioned.

Legitimacy for the processing of your data
Consent is the legal basis for the processing of your data.
In order to make comments or contact us on this website, your consent to this privacy policy will be required.
The prospective or commercial offer of products or services is based on the consent that is requested of you, without you withdrawing this consent conditions the performance of the subscription contract.
Category of data
The categories of data processed are identifying data.
No specially protected categories of data are processed.

How long will we keep your data?
As long as the business relationship is maintained.
Until such time as deletion is requested by the data subject.
Period from the last confirmation of interest, 1 year.

 

To whom will your data be sent?
The tools we use at bambusa.es to manage your data with third parties. This is why, in order to provide these services, it is necessary to share your data always under the corresponding privacy conditions:

Google Analytics. It is a web analytics service provided by Google, Inc. a Delaware based company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help bambusa.es analyse how users use the website. The information generated by the cookie about your use of bambusa.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Hosting: Dinahosting, based in Spain. More information at: https://dinahosting.com. Dinahosting, treats the data with the purpose of making your hosting services to bambusa.es
Web platform: Dinahosting, based in Spain. More information at: https://dinahosting.com. Dinahosting treats the data with the purpose of carrying out its services of web platform to bambusa.es.
Email marketing: bambusa.es provides its email marketing service through the domain bambusa.es with address in Spain. bambusa.es processes the data for the purpose of carrying out its email marketing services

Navigation
During your browsing on bambusa.es we may collect non-identifiable data, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used and other data that cannot be used to identify the user.
Among the non-identifying data, we may find the browsing habits of users through third parties. This website uses the following third-party analysis services:
Google analytics
Facebook inside
This information is used to analyze trends, administer the site, track users’ movements around the site and to gather broad demographic information about our user base as a whole.

Data secrecy and security
In bambusa.es we commit ourselves to make use and treatment of the personal data included of the users, respecting their confidentiality and to use them in agreement with the purpose of the same one, as well as to give fulfillment to their obligation to keep them and to adapt all the measures to avoid the alteration, loss, treatment or not authorized access, in conformity with the established thing in the effective norm of protection of data.
In addition, our website includes an SSL certificate. This is a security protocol that makes all data travel in an integral and secure way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.
In bambusa.es we cannot guarantee the absolute impregnability of the Internet and therefore the violation of the data through fraudulent access to them by third parties.
Furthermore, with regard to the confidentiality of processing, bambusa.es will ensure that any person who is authorised by bambusa.es to process customer data (including its staff, collaborators and providers) is under an appropriate obligation of confidentiality (whether a contractual or legal duty).
Therefore, when there is a security incident, bambusa.es shall notify the Customer without undue delay and shall provide timely information related to the Security Incident as known or as reasonably requested by the Customer.

Accuracy and truthfulness of data
All users of this website are solely responsible for the accuracy and correctness of the data provided to bambusa.es exonerating bambusa.es of any responsibility in this regard.
For this reason, users guarantee and are responsible for the accuracy, validity and authenticity of the personal data provided and undertake to keep them up to date, thus, as the user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent
Therefore, as a user you declare that you have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by bambusa.es in the manner and for the purposes indicated in this privacy policy.

Revocability
This consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by contacting bambusa.es in the terms established in this Policy for the exercise of ARCO rights and this revocation shall in no case be retroactive.

Changes to the Privacy Policy
In bambusa.es we reserve the right to modify this policy to adapt it to new legislation or case law, as well as to industry practices. In such cases, we will announce on this page the changes introduced in advance of their implementation.

Commercial mail
In accordance with the LSSICE, bambusa.es will not carry out SPAM practices, so we will not send commercial e-mails by electronic means that have not been previously requested or authorized by the user.
In each of the forms on this website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested in a timely manner. Therefore, in accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, bambusa.es undertakes not to send commercial communications without identifying them.
At bambusa.es we appreciate the time you have taken to read this privacy policy.

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